From Apology to Compensation: A Multi-level Taxonomy of Trust Reparation for Highly Automated Virtual Assistants.
Fernando GaldonStephen Jia WangPublished in: IHIET (2019)
Keyphrases
- virtual teams
- virtual reality
- virtual environment
- virtual world
- trust model
- semi automated
- intelligent agents
- multi layer
- trust evaluation
- fully automated
- neural network
- information technology
- website
- information systems
- search engine
- virtual communities
- learning algorithm
- data mining
- automated analysis
- website design
- data sets