Examining the effects of Information Technology Outsourcing on Competitive Advantage.
Benjamin Agyei-OwusuDavid AsamoahLeonard AgbenyoPublished in: AMCIS (2018)
Keyphrases
- competitive advantage
- information technology
- knowledge management
- strategic alignment
- human capital
- business strategy
- strategic advantage
- business processes
- information systems
- human resource management
- service quality
- business environment
- business process
- business analytics
- business information
- competitive environment
- customer relationship management
- service providers
- financial services
- technological innovation
- case study
- market share
- e government
- market competition
- resource based view
- database
- intellectual capital
- competitive intelligence
- real time