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Building E-Commerce Satisfaction and Boosting Sales: The Role of Social Commerce Trust and Its Antecedents.
Xiaolin Lin
Xuequn Wang
Nick Hajli
Published in:
Int. J. Electron. Commer. (2019)
Keyphrases
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social commerce
business models
customer loyalty
service quality
cloud computing
social web
electronic commerce
customer satisfaction
potential customers
online consumer
business processes
life cycle
user satisfaction
case study
service providers
reputation models
data management