Adaptive Case Management in the Social Enterprise.
Hamid R. Motahari NezhadClaudio BartoliniSven GraupnerSusan SpencePublished in: ICSOC (2012)
Keyphrases
- information management
- knowledge management
- social networks
- data processing
- information systems
- social interaction
- management system
- change management
- quality management
- management tools
- databases
- project management
- network management
- information technology infrastructure
- enterprise wide
- socio technical
- enterprise architecture
- social relationships
- workflow management systems
- business intelligence
- data mining
- neural network