The acceptance of blogs: using a customer experiential value perspective.

Ching-Jui Keng Hui-Ying Ting

Published in: Internet Res. (2009)

Keyphrases

embodied cognition
social media
viewpoint
electronic commerce
email
rss feeds
customer behavior
customer satisfaction
customer knowledge
social networks
user generated content
keywords
customer relationship management
knowledge construction
transactional data
blog entries
conceptual framework
case study