Advising Agent for Service-Providing Live-Chat Operators.
Aviram AvivYaniv OshratSamuel A. AssefaTobi MustaphaDaniel BorrajoManuela VelosoSarit KrausPublished in: AAMAS (2022)
Keyphrases
- multi agent systems
- multi agent
- intelligent agents
- multiagent systems
- real time
- autonomous agents
- service discovery
- agent architecture
- service oriented
- mobile agents
- web services
- service providers
- multiple agents
- management system
- agent mediated
- providing high quality
- agent technology
- decision theoretic
- software agents
- agent model
- service quality
- dynamic environments
- end users
- decision making
- pedagogical agents
- action selection
- computer mediated communication
- discussion forums