Tracing the Roots of the Organizational Benefits of IT Services.
Stefano ZaAlessio Maria BracciniPublished in: IESS (2017)
Keyphrases
- service providers
- information systems
- virtual organization
- web services
- end users
- decision making
- information technology
- ubiquitous computing
- information services
- service composition
- service quality
- change management
- service oriented
- systems development
- service discovery
- information quality
- computing environments
- competitive advantage
- information resources
- location aware
- customer service
- public services
- information infrastructure
- knowledge resources
- knowledge management
- end user computing
- development projects
- technological innovations