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Building a successful relationship in business process outsourcing: an exploratory study.
Sangeeta Shah Bharadwaj
Kul Bhushan C. Saxena
Murthy D. Halemane
Published in:
Eur. J. Inf. Syst. (2010)
Keyphrases
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business process
business processes
web services
process model
process mining
business rules
ws bpel
business process modeling
case study
business process models
service oriented architecture
business process management
workflow model
workflow technology
software systems
user interface
competitive market