Citizen-side Handling of Life Event Services.
Helder GomesAndré ZúqueteGonçalo Paiva DiasPublished in: WEBIST (2012)
Keyphrases
- government services
- relationship management
- public services
- service delivery
- service providers
- service offerings
- web services
- e government
- governmental organizations
- event detection
- service oriented
- service discovery
- cost efficient
- government agencies
- digital government
- service management
- ubiquitous computing
- user centric
- end users
- mobile services
- information services
- computing environments
- information systems
- social media
- context aware
- information dissemination
- information management
- customer service
- event driven
- public sector
- web service composition
- data mining
- service oriented architecture