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What do users really care about?: a comparison of usability problems found by users and experts on highly interactive websites.

Helen PetrieChristopher Power
Published in: CHI (2012)
Keyphrases
  • usability problems
  • highly interactive
  • user interaction
  • end users
  • databases
  • information sources
  • usability testing
  • website
  • cost effective
  • user friendly
  • information access
  • usability evaluation