The Impact Of Customer Participation On Business Ecosystems.
Garyfallos FragidisAdamantios KoumpisKonstantinos A. TarabanisPublished in: Virtual Enterprises and Collaborative Networks (2007)
Keyphrases
- electronic commerce
- customer behavior
- customer service
- decision making
- direct marketing
- customer relationship management
- banking industry
- information systems
- business processes
- business process
- business models
- internet enabled
- real world
- consumer behavior
- marketing strategies
- enterprise architecture
- competitive advantage
- customer support
- legal issues
- customer data
- software vendors
- data mining
- customer satisfaction
- business rules
- big data
- business intelligence
- competitive environment
- business opportunities
- customer base
- knowledge management