Business Process Blueprinting - an enhanced view on process performance.
Martin GerschMichael HewingBernd SchölerPublished in: Bus. Process. Manag. J. (2011)
Keyphrases
- business process
- process model
- business processes
- business process management
- business process modeling
- workflow technology
- process execution
- business process models
- process mining
- process improvement
- business goals
- business rules
- business requirements
- case study
- inter organizational
- business users
- service oriented
- development process
- expert systems
- information systems