Penerapan Knowledge Management System Sales and Customer Care pada PT Satria Medikantara Palembang.
Yandi PranataLeon Andretti AbdillahSiti Sa'udaPublished in: CoRR (2019)
Keyphrases
- customer service
- customer behavior
- potential customers
- customer support
- knowledge management
- long term
- customer base
- knowledge sharing
- customer satisfaction
- customer knowledge
- electronic commerce
- customer preferences
- customer data
- enabling technology
- business managers
- business transactions
- customer loyalty
- customer requirements
- independent living
- customer relationship management
- health care
- clinical decision support systems
- patient care
- transactional data
- technical support
- marketing strategies
- historical data
- case study
- information systems
- genetic algorithm