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Examining the effect of reviewer expertise and personality on reviewer satisfaction: An empirical study of TripAdvisor.

Maoxin Han
Published in: Comput. Hum. Behav. (2021)
Keyphrases
  • product information
  • review process
  • web services
  • social behavior
  • data sets
  • decision making
  • data structure
  • knowledge discovery
  • service quality
  • international workshop
  • double blind