Extraction of Product Features from Customer's Perspective Using User Review at the Golf EC Site.

Ryota Takahashi Takashi Namatame Kohei Otake

Published in: HCI (14) (2019)

Keyphrases

customer reviews
product features
automatically extracting
customer satisfaction
product reviews
electronic commerce
opinion mining
online reviews
user interaction
user preferences
sentiment analysis
information extraction
user model
positive or negative