Do companies with a competitive advantage make better use of IT? Evidence from Italian enterprises.
Paolo NeirottiMarco CantamessaEmilio PaolucciPublished in: Int. J. Technol. Manag. (2008)
Keyphrases
- competitive advantage
- knowledge management
- market competition
- business processes
- business information
- service quality
- competitive environment
- market share
- customer relationship management
- strategic advantage
- information technology
- competitive intelligence
- e learning
- artificial intelligence
- technological innovation
- business strategy
- data mining