Keyphrases
- service delivery
- service management
- mission critical
- information systems
- virtual enterprise
- public services
- knowledge management
- virtual organization
- service platform
- cross organizational
- e government
- decision making
- configuration management
- workflow management
- business activities
- exchange information
- web services
- change management
- management policies
- service providers
- public organizations
- telecommunications networks
- information technology infrastructure
- business analytics
- keywords
- information retrieval
- business continuity
- information technology
- text mining
- data management
- software as a service
- business opportunities
- management system
- online services
- network management
- service oriented
- systems development
- ubiquitous computing
- enterprise wide
- service composition
- seamless integration
- information infrastructure
- business process management
- customer support
- human capital
- information management
- business intelligence
- context aware
- directory service
- cloud computing
- public sector
- management tools