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An analysis of customer retention and insurance claim patterns using data mining: a case study.
Kate A. Smith
Robert J. Willis
Malcolm Brooks
Published in:
J. Oper. Res. Soc. (2000)
Keyphrases
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data mining
data analysis
data mining techniques
knowledge discovery
databases
information technology
data mining methods
real time
decision making
case study
data management
association rule mining
cluster analysis
data visualization