Spotting Collusive Behaviour of Online Fraud Groups in Customer Reviews.

Sarthika Dhawan Siva Charan Reddy Gangireddy Shiv Kumar Tanmoy Chakraborty

Published in: CoRR (2019)

Keyphrases

customer reviews
product reviews
opinion mining
online product reviews
customer satisfaction
product features
user generated content
positive or negative
machine learning
artificial intelligence
anomaly detection
sentiment analysis