Municipalities e-Participation initiatives through Facebook: citizens perspective.
Ayman AlarabiatDelfina SoaresElsa EstevezPublished in: ICEGOV (2020)
Keyphrases
- government services
- e government
- open government
- social media
- service delivery
- public participation
- social networks
- decision making
- government officials
- federal agencies
- online social networks
- social networking
- public sector
- digital government
- government agencies
- viewpoint
- public administration
- developing countries
- knowledge management
- user participation
- federal government
- assisted learning
- public policy
- academic researchers
- online services
- information technology
- information systems