Assessing the E-Government Maturity for Public Sector Innovation in Developing Countries: Case of National Informatization Assessment Tool (NIAT).
Hanah ZooHeejin LeeJeongwon YoonPublished in: ICT4D (2017)
Keyphrases
- e government
- developing countries
- public sector
- private sector
- electronic government
- assessment tool
- government services
- national level
- developed countries
- digital divide
- public administration
- information and communication technologies
- government information
- government organizations
- knowledge management
- current practices
- inter organizational
- human resources
- digital government
- government agencies
- service delivery
- information sharing
- learning experience
- government officials
- public policy
- business process change
- public organizations
- artificial intelligence
- public services
- information systems
- learning technologies
- case study