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ICT-Enabled Social Innovation in Support of Public Sector Reform: the Potential of Integrated Approaches to Social Services Delivery to Promote Social Investment Policies in Europe.
Gianluca Misuraca
Clelia Colombo
Published in:
ICEGOV (2016)
Keyphrases
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public sector
social networks
social capital
case study
social media
cost effective
personal preferences
machine learning
web services
e government
information and communication technologies
public services
user communities
current practices
technological innovations