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Understanding the use of social media by organisations for crisis communication.

Mina RoshanMatthew J. WarrenRodney Carr
Published in: Comput. Hum. Behav. (2016)
Keyphrases
  • social media
  • crisis management
  • user participation
  • deeper understanding
  • information sharing
  • social media platforms
  • knowledge management
  • social structure
  • social media data