Reducing the gap between what users know and what they need to know.

Ron Baecker Kellogg S. Booth Sasha Jovicic Joanna McGrenere Gale Moore

Published in: CUU (2000)

Keyphrases

user interface
end users
information seeking
user feedback
daily life
neural network
novice users
user studies
rapid growth
user interaction
collaborative filtering
social media
data mining
database
domain experts
user satisfaction
information sources
information access
user requirements
user centered
computer users