Toward Successful Knowledge Transfer in Web-based Self-service for Information Technology Services.
Vanessa A. CooperSharman LichtensteinRoss SmithPublished in: PACIS (2005)
Keyphrases
- knowledge transfer
- information technology
- information society
- knowledge sharing
- transfer learning
- web services
- mutual adaptation
- learning tasks
- cross domain
- knowledge construction
- information systems
- life cycle
- web based systems
- databases
- end users
- artificial intelligence
- knowledge management
- learning algorithm
- information retrieval