Special Section: Customer-Centric Information Systems.
Ting-Ping LiangMohan TanniruPublished in: J. Manag. Inf. Syst. (2007)
Keyphrases
- special section
- information systems
- special issue
- information technology
- health care
- electronic commerce
- customer service
- customer behavior
- information security
- information systems development
- multi aspect
- website
- business management
- database
- marketing strategies
- customer knowledge
- systems development
- potential customers
- business managers
- award winning
- design science
- service times
- customer satisfaction
- public health
- knowledge management
- decision making
- databases
- real time