Legal and privacy issues surrounding customer databases and e-merchant bankruptcies: reflections on Toysmart.com.
Eileen P. KellyG. Scott EricksonPublished in: Ind. Manag. Data Syst. (2004)
Keyphrases
- databases
- electronic payment
- payment scheme
- electronic commerce
- legal issues
- trusted third party
- relational databases
- statistical databases
- credit card
- database
- knowledge discovery
- privacy preserving
- database views
- electronic transactions
- customer satisfaction
- data model
- metadata
- case law
- legal knowledge
- legal reasoning
- personal information
- data integration
- database systems
- customer service
- privacy preservation
- customer relationship management
- call center
- security issues
- database applications
- data sources