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The Impact of Workload on Operational Risk: Evidence from a Commercial Bank.

Yuqian XuTom Fangyun TanSerguei Netessine
Published in: Manag. Sci. (2022)
Keyphrases
  • operational risk
  • commercial banks
  • risk management
  • credit risk
  • social networks
  • case study
  • software engineering
  • decision support system
  • credit card