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Analysis of Finite Capacity Queue with Negative Customers and bunker for Ousted Customers using Chebyshev and Gegenbauer polynomials.
Rostislav Razumchik
Published in:
Asia Pac. J. Oper. Res. (2014)
Keyphrases
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finite capacity
queueing model
single server
service providers
customer satisfaction
queue length
call center
steady state
service times
single product
single server queue