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Modeling and simulation of customer dissatisfaction in waiting lines and its effects.
Jorge A. Alvarado-Valencia
Gabriela C. Tueti Silva
Jairo R. Montoya-Torres
Published in:
Simul. (2017)
Keyphrases
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discrete event simulation
simulation model
discrete event
search engine
electronic commerce
line segments
line drawings
simulation environment
simulation models
customer service
agent based modeling
information systems
bayesian networks
physical models
colored petri nets