Measuring User Experience in Chatbots: An Approach to Interpersonal Communication Competence.

Marita Skjuve Petter Bae Brandtzaeg

Published in: INSCI Workshops (2018)

Keyphrases

user experience
interpersonal communication
user behavior
college students
user interface
end users
user studies
user interaction
mobile applications
user engagement
emerging technologies
information systems
instant messaging
language learning
online advertising
context aware