Keyphrases
- customer satisfaction
- service quality
- customer service
- service providers
- customer data
- customer support
- online shopping
- internet enabled
- customer loyalty
- online learning
- customer retention
- electronic commerce
- product design
- user satisfaction
- marketing strategies
- internet shopping
- online services
- competitive advantage
- quality of service
- customer reviews
- web services
- internet banking
- real time
- information quality
- database systems
- information systems