Login / Signup
Implementation Team Responsiveness and User Evaluation of Customer Relationship Management: A Quasi-Experimental Design Study of Social Exchange Theory.
David Gefen
Catherine M. Ridings
Published in:
J. Manag. Inf. Syst. (2002)
Keyphrases
</>
experimental design
customer relationship management
active learning
data mining
empirical studies
enterprise resource planning
upper bound
software agents