Towards a Business-Oriented Specification for Services.
Linda TerlouwPublished in: CIAO! / EOMAS (2008)
Keyphrases
- service delivery
- service management
- cost efficient
- business rules
- web services
- business organizations
- service oriented
- workflow management
- business environment
- web technologies
- information systems
- business partners
- business opportunities
- business applications
- mission critical
- business intelligence
- service providers
- context aware
- end users
- virtual organization
- business process
- financial services
- relationship management
- online marketing
- service composition
- ubiquitous computing
- business processes
- high level
- customer support
- data mining
- electronic commerce
- electronic business
- trading partners
- web service compositions
- customer service
- decision making
- enterprise data
- information services
- knowledge management
- governmental organizations
- tourism industry
- public services
- formal specification
- business activities
- service oriented architecture
- petri net
- information technology