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Time-varying effects in the analysis of customer loyalty: A case study in insurance.

Montserrat GuillenJens Perch NielsenThomas H. ScheikeAna Maria Pérez-Marín
Published in: Expert Syst. Appl. (2012)
Keyphrases
  • case study
  • data analysis
  • information retrieval
  • information technology
  • user interface
  • decision support