Cloud service providers ranking based on service delivery and consumer experience.
Shyam S. WagleMateusz GuzekPascal BouvryPublished in: CloudNet (2015)
Keyphrases
- service providers
- service provision
- service delivery
- cloud computing
- web services
- online services
- cloud services
- e government
- end to end
- life cycle
- data center
- service level agreements
- service quality
- service management
- e learning
- user experience
- data management
- virtual machine
- public sector
- end users
- expert systems
- service discovery
- quality of service
- learning process