Formal support for e-government system design with transparency consideration.
Xiaoyi ChenWeiqiang KongKokichi FutatsugiPublished in: ICEGOV (2007)
Keyphrases
- e government
- public sector
- developing countries
- electronic government
- user centered
- digital government
- knowledge management
- government services
- case study
- service delivery
- public administration
- public services
- service provision
- government agencies
- design process
- business process change
- information and communication technologies
- conceptual model
- inter organizational
- government organizations