An Empirical Study of User Support Tools in Open Source Software.

Arif Raza Luiz Fernando Capretz Shuib Basri

Published in: CoRR (2020)

Keyphrases

open source software
end users
open source
source code
free software
user interface
web interface
open source software development
open source projects
software development
data model
case study
user satisfaction
oss projects
design process
user preferences
design tools
collaborative filtering
object oriented