Knowledge management steps, tools, techniques and influencing factors in SMEs: Systematic literature review.
Helena Garbarino AlbertiSebastian Ayala PastorinoPublished in: CLEI (2014)
Keyphrases
- literature review
- knowledge management
- influencing factors
- case study
- current issues
- fuzzy theory
- knowledge sharing
- knowledge resources
- information systems development
- knowledge engineering
- competitive advantage
- higher education institutions
- knowledge workers
- information technology
- organizational learning
- information systems
- real world
- design science
- data sets
- software development
- object oriented