Applications of business process simulation and lean techniques in British Telecommunications PLC.
Simon DennisBen C. KingMartin HindStewart RobinsonPublished in: WSC (2000)
Keyphrases
- business process
- business processes
- ws bpel
- process model
- case study
- business process modeling
- process mining
- business rules
- business process models
- workflow technology
- workflow model
- business process management
- virtual organization
- service oriented architecture
- expert systems
- workflow management systems
- control system
- inter organizational
- artificial intelligence
- web services
- information systems