Using IBM watson services to process video to streamline business processes and improve customer experience.
Sarah PackowskiRashmi KulkarniSharyn RichardGary FairclothPublished in: CASCON (2021)
Keyphrases
- business processes
- business process
- process model
- business process management
- web services
- business process modeling
- business goals
- process execution
- business requirements
- business users
- data centric
- business process models
- workflow management
- business partners
- process mining
- service oriented architecture
- business objectives
- business environment
- workflow technology
- process management
- service oriented
- workflow management systems
- ws bpel
- business analytics
- cross organizational
- enterprise application integration
- business applications
- business transactions
- service composition
- business intelligence
- workflow execution
- business decisions
- workflow systems
- business rules
- competitive advantage
- workflow engine
- service providers
- workflow processes
- information technology
- case study