How Presentation Flaws Affect Perceived Site Quality, Trust, and Intention to Purchase from an Online Store.
Andrea EverardDennis F. GallettaPublished in: J. Manag. Inf. Syst. (2006)
Keyphrases
- structural model
- structural equation modeling
- online stores
- perceived risk
- technology acceptance model
- website design
- computer self efficacy
- website
- purchase intention
- prior knowledge
- consumer reviews
- user satisfaction
- search engine
- information quality
- online retailers
- survey data
- service quality
- electronic commerce
- learning styles
- web pages