The Missing Piece for Persistent Anchoring of Customer Integration in Organizational Processes.
Simone VogelMatthias KreimeyerRonny RichterStefan SpinlerPublished in: IEEE Trans. Engineering Management (2024)
Keyphrases
- customer knowledge
- inter organizational
- business process management
- electronic commerce
- information technology
- enterprise wide
- data integration
- computational models
- organizational structure
- knowledge sharing
- information systems
- missing data
- missing values
- systems development
- business processes
- customer service
- social networks
- neural network
- information integration
- competitive advantage
- business environment
- knowledge management
- decision making
- software process improvement
- organizational change