The Influence of Electronic Word of Mouth (eWOM) Communications on Citizens' Adoption of Mobile Government Services.
Isaac Kofi MensahDeborah Simon MwakapesaPublished in: Int. J. Electron. Gov. Res. (2022)
Keyphrases
- government services
- electronic word of mouth
- e government
- positive or negative
- online reviews
- mobile devices
- public sector
- digital government
- public administration
- service delivery
- online services
- mobile technologies
- marketing strategies
- attitudes toward
- social network sites
- mobile phone
- social interaction
- developing countries
- mobile learning
- government agencies
- m learning
- prior studies
- positive and negative
- knowledge sharing
- website
- sentence level
- mobile applications
- machine learning
- knowledge management
- case study
- context aware
- purchase intention
- information systems