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Poster: Improving Customer Service Through Rapid Prototyping of Data Exploration Chatbots.
Andrea Esposito
Giuseppe Desolda
Rosa Lanzilotti
Maristella Matera
Rossella Pizzi
Stefano D'Ascoli
Published in:
CHItaly (2023)
Keyphrases
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customer service
rapid prototyping
data exploration
data visualization
data analysis
data management
development environment
customer satisfaction
knowledge discovery
information visualization
case study
information processing