Applying Machine Learning Algorithms for Opinion Mining on a Digital Internet Service Provider.
Amalia UtamimaFarrel Istihsan AdityaFirdaus W. G. AshaariAlfito K. NugrahaPublished in: ISDFS (2023)
Keyphrases
- machine learning algorithms
- opinion mining
- service providers
- public opinion
- sentiment analysis
- benchmark data sets
- machine learning
- learning algorithm
- content providers
- machine learning methods
- decision trees
- web services
- end users
- machine learning approaches
- service quality
- cloud computing
- customer reviews
- online product reviews
- cloud services
- sentiment classification
- product features
- learning tasks
- topic modeling
- incident management
- product reviews
- active learning
- digital content
- knowledge base
- transfer learning
- databases
- domain specific