Factors that Influence the Acceptance of Internet of Things Services by Customers of Telecommunication Companies in Jordan.
Adai Mohammad Al-MomaniMoamin A. MahmoudMohd Sharifuddin AhmadPublished in: J. Organ. End User Comput. (2018)
Keyphrases
- factors that influence
- customer data
- market segments
- service providers
- potential customers
- technology adoption
- content providers
- ubiquitous computing
- business activities
- financial services
- customer service
- marketing campaigns
- marketing strategies
- internet commerce
- cost efficient
- mobile devices
- mobile payment
- customer satisfaction
- web services
- customer behavior
- telecommunication services
- online services
- key technologies
- customer relationship management
- online marketing
- service systems
- service oriented
- service quality
- competitive advantage
- open standards
- context aware
- location information
- personal preferences
- future internet
- customer support
- customer base
- banking industry
- external factors
- customer loyalty
- credit card
- physical world
- smart objects
- ambient intelligence
- cloud computing