Selecting a Software Tool for ITIL using a Multiple Criteria Decision Analysis Approach.
Nuno Encantado FariaMiguel Mira da SilvaPublished in: ISD (2018)
Keyphrases
- decision analysis
- multiple criteria
- multi criteria
- decision makers
- influence diagrams
- multi attribute
- decision problems
- multi criteria decision making
- utility function
- decision making
- multi objective
- sensitivity analysis
- probabilistic inference
- fuzzy logic
- objective function
- decision model
- graphical models
- sufficient conditions
- similarity search
- expert knowledge
- state space
- expert systems
- game playing
- data mining