Workflow Management Social Systems: A New Socio-psychological Perspective on Process Management.
Marcello SariniFederica DuranteAlessandro GabbiadiniPublished in: Business Process Management Workshops (2009)
Keyphrases
- workflow management
- process management
- social systems
- business processes
- business process
- social interaction
- workflow management systems
- workflow systems
- service oriented
- social networks
- knowledge management
- business process management
- web services
- collective intelligence
- process model
- social media
- scientific workflows
- project management
- development process
- knowledge intensive
- knowledge sharing
- information flow
- business rules
- databases
- data management
- agent based models
- real world
- temporal reasoning
- electronic commerce
- decision support system
- artificial intelligence