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Service Management of Special Care Units: Lessons Learned in Manufacturing.
Gad Vitner
Shirly Bar-Lev
Erez Nadir
Michael Feldman
Shmuel Yurman
Published in:
Int. J. Inf. Syst. Serv. Sect. (2011)
Keyphrases
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lessons learned
service management
future directions
network management
case study
context awareness
service delivery
participatory design
data sets
cooperative
life cycle
end to end
ubiquitous computing